Core question: does the company watch itself? Internal audit at least once a year, a management review that answers all 5 criteria, corrective actions closed, and the SJPH kept current after certification.
Related: Guide 05 (surveillance) · IA checklist template · MR report template · CAPA register
1. Purpose
The SJPH must be self-correcting. Criterion 5 verifies the monitoring loop — and because the certificate obliges the holder to keep this loop running, it is also the standing duty that surveillance checks (see Guide 05).
2. Internal audit (audit internal)
| Requirement | Evidence |
|---|---|
| Conducted at least once per year | audit plan + dated checklist |
| Halal-specific form (not just food-safety audit) | 32-item SJPH checklist (template) |
| Covers all 5 criteria | results table per criterion |
| Auditor independent of the audited area | roles in audit plan |
| Findings recorded, compliant/non-compliant with remarks | filled checklist |
| Findings trace to corrective actions | CAPA linkage |
Frequency ≥1×/year; clients planning every 6 months is acceptable and encouraged.
3. Management review (kaji ulang manajemen)
| Requirement | Evidence |
|---|---|
| Conducted at least once per year | minutes/report with date |
| Reviews SJPH implementation with top management | attendance (management present) |
| Answers all 5 criteria from internal-audit findings | 5-row review report (template) — the review is the company’s response to what the halal supervisor found |
| Produces decisions with owners and deadlines | action list |
The review is only as good as the loop that follows it — findings must become tracked corrective actions with owners and deadlines.
4. Corrective actions, complaints, standing duties
- CAPA register (template): each NC → root cause → action → owner → deadline → verification of effectiveness.
- Halal complaints handled and recorded separately from general complaints.
- Post-certification standing duties (Guide 05 §2): maintain SJPH; report material/process/product changes before use (link criterion 2 §5); monitor material-certificate validity with an expiry radar; plan renewal ahead (validity typically 4 years 🔎).
5. Typical non-conformities (China files)
- Internal audit and management review planned but never executed (first cycle usually gated on supervisor competency — still an NC until done).
- Training/socialization NCs recur in management review without assigned owners.
- Material changes (new supplier brands) found during audit but never reported — change-management gap.
- No CAPA register; findings “closed” verbally.
- Review doesn’t actually answer each of the 5 criteria (the form does; meeting minutes often don’t).
6. Auditor checklist (quick)
- Internal audit ≥1×/yr, covering all 5 criteria, independent persons, records kept?
- Management review ≥1×/yr, input = IA findings per criterion, output = actions with owners?
- CAPA register with owners/deadlines/verification? complaints handled?
- Standing duties: change reporting, material-cert expiry radar, renewal planning?
Map: 32-item internal audit checklist items 27–32 (see template).